On the My Schedule page, you have the option of entering any additional information about upcoming services in the form of service notes.

• To add a note to a service, select the service(s) and then use the   Add Note button in the top green bar. Once you have written your note, click   Add Note. The note will then be visible on the My Schedule calendar. The manager will also receive an email notification that you have added a note. Your pet care specialist can see the notes you have added.