My Info: At your first login, a notification may appear asking you to fill out the "My Info" form before requesting services. Click the link in the "Notifications" box, or access the form by going to the Petcare > My Info page. Complete this form by filling in your personal contact information, additional and emergency contacts, and information regarding your home and your pet's veterinarian. The more information you provide, the better equipped your pet care specialist will be to take great care of your pet!

Once you have completed the form, click   Save to update your information.

My Account: The information on this page is related to your Login. Using the My Account page you can update the password and email address you use to login (to update the email address you receive system emails with use the My Info page).